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Very energetic, motivating and knowledgeable.

Hannah Groff
Print & Production Officer
Comic Relief

What I've learnt: There is always more profit to be made than you think, and you won't lose the client.

Corporate Relationship Manager
HSBC

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Negotiation Skills

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Negotiation training

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Why attend this negotiation skills course?

Like it or not, in today’s increasingly competitive business environment, negotiation skills are an important part of everyday life. When negotiating, it can be difficult to maintain a balance between keeping the relationship on track and agreeing a good deal. Our tried and tested negotiating techniques can be used in a wide variety of business situations and are aimed at ensuring you increase your profits while achieving a win-win result. We will show you how to become a better negotiator and achieve great results through following a systematic approach that works.

Who is this negotiation training for?

This practical and interactive course is designed for buyers and purchasers, sales people, relationship managers – in fact anyone who negotiates will benefit from this negotiation training.

Benefits of this negotiation skills course

Learn how to use our systematic approach to negotiating and achieve a win-win
Acquire a solid set of planning skills and understand the negotiable range
Enhance your communication and influencing skills to achieve successful results
Learn new strategies and tactics for overcoming conflict and handling objections
Obtain an inventory of tactics to draw upon and a toolbox of things that can be traded
Receive detailed feedback on your negotiation style
Increase your confidence to negotiate more often in any situation

What you will learn

What is negotiation
Preparing for a negotiation
Conducting the negotiation
Personal insight, practice and working in teams
Closing a negotiation
Dealing with objections – and what to do if the negotiation breaks down

Course details

Maximum participants:

Duration:

1 or 2 days

Available as:

In-company & Open course

In-company course price:

Please contact us

UK open course price:

£495.00 + VAT

NZ open course price:

NZ$945.00 + GST

UK open course dates:	14 Oct 2009
	24 Nov 2009


	+44 (0) 207 253 2117	UK HQ (EMEA)
	+64 (9) 550 1151	NZ (APAC)

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