Core Skills for Managers

Managing People Skills

Why attend this people management training?

Who is this managing people course for?

Benefits of Core Skills for Managers

• Create SMART objectives and communicate expectations clearly to your team
• Apply Situational Leadership with your team and get the most out of people by flexing your style
• Develop your team’s potential through coaching
• Manage the competing demands on your time effectively
• Prepare a realistic agenda and chair meetings well
• Acquire strategies for encouraging contribution and commitment in meetings
• Create a development plan for your team using structured development tools
• Handle performance appraisals effectively
• Deliver tough messages & handle conflict sensitively
• Delegate in a way that makes the most of available resources and motivates your team
  
• Gain buy-in to your ideas through a range of influencing and persuasion techniques
• Create an environment that motivates others to perform to the best of their ability
• Communicate effectively at a distance when managing a remote team Leave with increased confidence in managing an effective and motivated team

What you will learn

• Management vs leadership  
• Identifying management styles  
• Managing performance 
• Core skills – powerful questions and active listening
• Delegating effectively
• Coaching for results

Module 2 – Managing competing/conflicting demands and communicating effectively

• Dealing with competing managerial demands
• Goal setting and prioritising tasks
  
• Managing the meeting process – the ‘During’ phase
• Making things happen in the ‘After’ phase
• Cascading difficult messages and managing change
• Communicating at a distance

Module 3 – Dealing with difficult situations and building high performing teams

• Developing staff
• Supporting your team
• Managing a performance discussion
• Gaining commitment
• Creating a high performing team
• Why you?
• Language that motivates and inspires