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Trainer displayed excellent subject knowledge and was able to effectively convey this to the group

Tony Fretwell
Design Assurance Engineer
National Grid

NLP for Business

Learn and practise powerful NLP techniques to make you more successful at work. 2-day course.

Emotional Intelligence

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Learn to bring out the best in others using Emotional Intelligence

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Why attend this Emotional Intelligence course?

Rational, problem-solving intelligence is not enough. While IQ may get you hired, it’s EQ that will get you promoted. Emotional Intelligence is defined as ‘the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them, and to use this information to guide one’s thinking and actions’. By developing emotional intelligence you’ll learn how to harness your emotions to bring out the best in others. This Emotional Intelligence training offers a comprehensive introduction to one of the most important business developments in recent times.

Who is this EQ course for?

Every company needs all staff to be as emotionally intelligent as possible to give it a competitive edge. This Emotional Intelligence course will benefit anyone who wants to get ahead in their career.

Benefits of this Emotional Intelligence course

Know what Emotional Intelligence is and why it matters
Be aware how your emotions affect your performance
Become more aware of your EQ ‘blind spots’
Use EQ to bring out the best in others
Deal with disappointments, challenges and obstacles
Demonstrate empathy in a wide range of situations
‘Read’ and interpret ‘silent messages’ people send
Give Emotionally Intelligent feedback that people can take on-board easily
Use Emotional Intelligence in difficult conversations

What you will learn

Why Emotional Intelligence matters
Where do emotions come from?
Test your own EQ
Exploring self-awareness
Managing your emotions
Developing social awareness
Enhancing relationships
Dealing with difficult people and difficult situations

Course details

Maximum participants:

Duration:

1 day

Available as:

In-company

In-company course price:

Please contact us

UK open course dates:

26 Aug 2010


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