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Everything we do at Speak First is about effective communication and relationship skills in business. Browse the menu to the left to see our full selection of communication skills courses.
In this section, you’ll find courses to really hone your communication skills – in person, in writing, over the phone or by email.
Many business problems – both internal and external – arise from poor communication skills. People don’t speak or write as clearly, concisely or coherently as they could do – with the result that messages are often muddled or don’t get through at all. Reports are too long, full of waffle and never get to the point. Proposals don’t really sell. Emails with punctuation and spelling errors get dashed off and sent with little or no thought. And people communicate in writing when a phone call or face-to-face meeting would be more effective, such as when there’s conflict or tension that needs cooling. Business problems of this kind can easily be avoided when people understand how to communicate more successfully. |