Email Skills

Email writing training

Why attend this email skills course?

Who is this email training for?

Benefits

• Write clear and well structured professional emails
• Save time through communicating appropriately from the outset
• Create a positive impact with customers, suppliers and colleagues
• Learn ways to quickly proof-read before you hit send
• Avoid frustrating others with email overload
• Write with impact and capture your reader's attention

What you will learn

• Plan your emails to make them look professional
• Structure emails so they’re easy to follow
• Three easy-to-apply email fundamentals
• Respect email etiquette and avoid embarrassment
• How do you say ‘hello’ and ‘goodbye’?
• Get your emails read
• Hit the right note
• Make your emails crisp, clear and accurate
• Write emails that are engaging and compelling
• Avoid mistakes through thorough proof reading
• Manage emotional emails effectively
• Save time and improve efficiency