 |
| |
Assertiveness training
|
| |
Why attend this assertiveness course? |
|
If you want to communicate effectively, being able to assert yourself is essential. When you’re assertive you portray a strong, confident image and are able to put your views across while taking other people’s opinions into account. Non-assertive behaviour causes misunderstanding, tension and conflict at work. This assertiveness course will show you how to behave assertively, achieve what you want and create effective teamwork – all essential ingredients for success.
|
|
| |
|
Who is this assertiveness training for? |
|
People who want to improve their personal effectiveness by being assertive in the workplace and building better working relationships with others. This assertiveness training is ideal both for those who lack confidence and find it difficult to put their opinions and requirements across with authority, and those who tend to be aggressive rather than assertive.
|
|
|
Benefits of this assertiveness training |
- Gain a deeper understanding of the impact non-verbal communication has on people
- Become more aware of your style of behaviour and its effect on others
- Identify the barriers to assertive behaviour and how they can be overcome
- Know how to express ideas and present information with authority and conviction
- Turn negative thoughts around and act constructively
- Learn how to say ‘no’, where appropriate
- Give and receive criticism constructively
- Know how to deal with challenging behaviour and emotions, such as frustration and anger effectively
- Project confidence in communicating with others
|
|
What you will learn |
- What is assertiveness?
- Behavioural styles
- Self-esteem and assertiveness
- Managing inner dialogue
- Body language and voice
- How to be assertive - practical techniques
- Handling emotions and difficult behaviour
| |