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Be More Assertive - Learning Bite

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Communicate with confidence

This is a 2-hour Learning Bite in Assertiveness

Why attend Be More Assertive?

This practical, supportive and interactive session will help you to be more assertive at work. By attending you will learn how to build better relationships with colleagues, customers, suppliers and their boss. You will leave with increased confidence in your ability to express your opinions and make request of others. Those who are sometimes aggressive will learn how to become more assertive.

You will also:

know how to project confidence with communicating with others
identify barriers to assertive behaviour and its effect on others
be able to say 'no' where it is appropriate to do so

What will you cover?

Understanding assertion, aggression and non-assertion
Expressing yourself assertively face-to-face, over the phone and in emails
Saying 'No' and establishing boundaries confidently - but with embathy and understanding

Course details

Maximum participants:	20
Duration:	2 hours
Available as:	In-company
In-company course price:	Please contact us


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