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Great account management - we are made to feel important no matter how trivial the request. Additionally, SpeakFirst's products are great.
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Dan Umphray
Learning & Development Adviser
Standard Bank
 

HR/Learning and Development Professional?

Communication training and coaching for your people


About our communication skills training
Some services to help you in your role

As someone responsible for training and development in your organisation, you’ll understand the importance of communication skills for business success. You’ll know that the way your people come across, how they relate to each other and how they communicate with clients can have a direct effect on the bottom line and staff retention. So we won’t attempt to tell you what you know already!

We will however point you in the direction of the types of communication training courses you might be looking for.

We know how important it is for you to choose the right provider, so take a look at the reasons to choose Speak First.

All of our presentation skills and personal impact courses are offered at three different levels to ensure the learning is relevant to the skills and experience of the participants. Level one is for those who have limited experience. Level two is great for a refresher and those with some experience. Level three is for senior or highly experienced people who want to fine-tune their skills.
You may have specific needs for certain individuals or groups of people. Improving assertiveness, managing conflict, writing more effective reports and proposals, influencing with more impact, or managing meetings are just some areas we can help with.

You can download our full training directory here.


Cost effective learning and development

Speak First is helping clients to keep learning and development cost effective and sustainable with flexible solutions and blended learning approaches, that make the most of online learning, bite size courses, etc. Find out more here.

Business consulting skills


Do you or your team find yourself having to respond to requests from the business without the full knowledge or understanding of how to commit resources strategically? There is an art to stepping back and analysing needs, rather than reactively providing what is asked for. By equipping yourself with some key consulting skills and techniques, you’ll be better placed to clearly and precisely identify the problems and needs of internal clients and therefore provide an appropriate and effective solution.


Train the Trainer

If you or your colleagues are required to deliver training you’ll want to be sure you feel prepared to train at a high standard. If you’re not a professional trainer we have a Train the Trainer course to give you or managers in your business excellent delivery skills.


Coaching for Managers

With coaching being used more and more for the development of staff, you might not always be able to provide professional internal coaches. For this reason, the responsibility of coaching is falling increasingly to line managers. Our Coaching for Managers course will ensure line.
 
 
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