Interpersonal Skills

We use interpersonal skills all the time and have been developing them ever since we were born. Whether you’re getting to know someone, making a request, giving instructions, dealing with conflict…every interaction with another person requires some level of interpersonal skill. However, some people have better developed interpersonal skills than others.

 

Some people you meet build rapport effortlessly, appear confident and at ease and always seem to know what to say, when to say it and how to say it. People gravitate towards them, listen to what they have to say and are influenced by them. Meanwhile, you’re bound to have examples of people with poor interpersonal skills: those who are often tongue-tied or aggressive, appear awkward or disinterested. They may find it difficult to be heard or to get people to do what they want. Some of us may recognise these traits in ourselves.

 

We all have our own way of communicating. We also have our own personalities, beliefs and values. These make it easier for us to relate to some people than others. Strong interpersonal skills come from having an awareness of how you come across to others and how to adapt the way you communicate to different people and different situations.

 

In business, well developed interpersonal skills are absolutely vital. In the work environment, we come up against challenging situations and people who don’t necessarily communicate or act in the same way as us.

 

With some training, practice and feedback, we can discover how other people see us, develop our weaker areas and learn tools and techniques for dealing with different personality types and situations, as well as our own emotions.

Everyone is capable of developing their interpersonal skills. And the rewards are worthwhile. Whether it’s working more productively in your team, being able to negotiate better deals, getting buy-in to your ideas or getting the promotion you want, interpersonal skills will play a massive part in your success.

 

Develop your interpersonal skills by booking on one of our open courses:

Developing Personal Impact Assert Yourself with Confidence Influencing with Impact Confident Presenter Making the Right Impact Personal Impact for Leaders Negotiation Skills

As well as the above, we offer these  in-company courses to develop the interpersonal skills of your people:

Effective Communication Skills Managing Conflict Emotional Intelligence Cultural Awareness