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What our clients say  
 
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It is life changing. I feel I have filled a gap in my development needs inside and outside work.
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Jeff Thomson
Account Manager
Thomson Reuters
 
More useful info  
 
Which animal are you?
Which animal are you? Discover your behavioural style and how best to adapt your interpersonal skills, using our fun, interactive animal quiz.
 
Developing Personal Impact
2-day flagship course from Speak First. Learn how to communicate effectively and make the best possible impact, from first impressions, to building rapport and dealing with different behavioural styles.
 

Interpersonal Skills

How much can you achieve on your own, in complete isolation?

Being able to interact with and deal with other people is what we mean by interpersonal skills. It’s difficult to succeed in life without them.

We use interpersonal skills all the time and have been developing them ever since we were born. Whether you’re getting to know someone, making a request, giving instructions, dealing with conflict…every interaction with another person requires some level of interpersonal skill. However, some people have better developed interpersonal skills than others.
 

Strong interpersonal skills


Some people you meet build rapport effortlessly, appear confident and at ease and always seem to know what to say, when to say it and how to say it. People gravitate towards them, listen to what they have to say and are influenced by them. Meanwhile, you’re bound to have examples of people with poor interpersonal skills: those who are often tongue-tied or aggressive, appear awkward or disinterested. They may find it difficult to be heard or to get people to do what they want. Some of us may recognise these traits in ourselves.
 
Adapting to others

We all have our own way of communicating. We also have our own personalities, beliefs and values. These make it easier for us to relate to some people than others. Strong interpersonal skills come from having an awareness of how you come across to others and how to adapt the way you communicate to different people and different situations.
 

Interpersonal skills vital for business success


In business, well developed interpersonal skills are absolutely vital. In the work environment, we come up against challenging situations and people who don’t necessarily communicate or act in the same way as us.
 

Interpersonal skills training - everyone can improve


With some training, practice and feedback, we can discover how other people see us, develop our weaker areas and learn tools and techniques for dealing with different personality types and situations, as well as our own emotions.

Everyone is capable of developing their interpersonal skills. And the rewards are worthwhile. Whether it’s working more productively in your team, being able to negotiate better deals, getting buy-in to your ideas or getting the promotion you want, interpersonal skills will play a massive part in your success.


      
Developing interpersonal skills
 
As well as the above, we offer these 
in-company courses to develop the interpersonal skills of your people:
 
Why not start by taking our fun Animals Quiz? Discover which animal you’re most like, how you’re likely to come across to others and which areas to concentrate on developing. You’ll also find some handy tips for how to deal with other ‘animals’!
 
Contact us to book now or find out more