People management training and coaching
As a line manager or team leader, you’ll know how important it is to get the best from your people. Managing people in a way that inspires and motivates, that minimises conflict and maximises productivity, is a real skill.
Much of our training and coaching is directly relevant to people management and is designed to increase business effectiveness through better communication with and between your people.
If you’re new to managing people, would like to refresh your skills or learn more about managing effectively, our Core Skills for Managers course will give you a thorough grounding in the key areas for successful management. We cover management styles, performance management, active listening, delegation, coaching, task prioritising, managing meetings, managing at a distance, developing your staff, appraisals and motivational communication.
Coaching is becoming an increasingly popular and highly effective management style, as it empowers staff and results in enhanced performance. 71% of employers use coaching in their organisations, compared with 63% in 2007, according to the CIPD. Coaching for Managers will give you key coaching models and techniques that will take your line management skills to the next level. Soon you’ll see significant development in your staff which will free up more of your time and help them explore, challenge and improve their behaviour and performance.
Conflict within a team can really lower productivity and make the atmosphere uncomfortable for everyone. It’s not unusual for conflict to occur in the workplace. Everyone after all has differing values, beliefs, personalities and ways of doing things. Our Managing Conflict course will show you how to handle conflict and resolve issues quickly and effectively, leaving you and your team happier and more productive.
Are you responsible for recruitment in your team? Finding a new member of staff can be time consuming and expensive, so you want to make sure you get it right. Interviewing Skills for Managers will give you the skills and framework to conduct successful competency-based interviews, helping you to select the right candidate for the job.
Make sure your meetings always stay on track, meet your objectives and don’t over-run. Managing Meetings shows you how to prepare, chair and communicate in meetings to make them as efficient and effective as possible.
Other courses you and your team might find useful
Effective communication – understand the best way to communicate in different situations to get the results you need Cultural awareness – a helpful course –tailored to meet your specific situation – for anyone who manages team members in different countries or from different cultures NLP for Business – develop your true potential, using NLP techniques to challenge beliefs and behaviours that might be hindering your success Emotional Intelligence – gain a better awareness of your emotions and those of your team. Learn to harness them for better working relationships |