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Bookings
Bookings may be made by phone or email. They will be confirmed by email. All bookings should be made through the Speak First office. Confirmation of a booking will be taken as acceptance of these Terms and Conditions.
Payment
An invoice will be issued within a week following the use of the room unless otherwise agreed in writing. The invoice will be due for payment immediately after the event or within 30 days of the invoice date. Payment will be accepted by BACS, credit card or cheque. We regretfully cannot accept American Express. Cheques should be made payable to Speak First Limited. In line with the Commercial Debt Act 2000 regulations interest on overdue accounts will be charged at 3.5% of the net amount per month.
Pricing
Speak First reserves the right, at any time before completion of the contract, to adjust the price to take into account any increase in the cost of raw materials, labour, services or other overheads. Where possible, one month’s notice in writing of any change affecting the proposed estimate will be given.
Cancellations
If a client needs to cancel, they will remain liable for all agreed fees on a proportional basis as listed below:
2 to 8 weeks inclusive prior to first day of event: 50%
Less than 2 weeks prior to first day of event: 100%
If the client needs to change the number of delegates on the booking, they must do so in writing at least two weeks before the event. If the change is made later than this, the client will be charged for the resulting additional catering costs.
All cancellations or amendments to bookings should be in writing.
In the event of cancellation by Speak First Ltd due to circumstances beyond our control, the client will have the choice to either reschedule the booking or receive a full refund.
Damage
You are responsible for the space allocated to you during your event. Any damage to your allocated rooms or their contents (or any other part of our venues) incurred as a result of your or your invitees’ (or representatives of either) acts omissions or negligence will result in a charge based on (i) the costs of repair and (ii) the value to us of any subsequent loss of business or trade or other commercial activity suffered by us.
Client Property
While all reasonable efforts are made to ensure our premises are safe and secure, we do not accept any liability for any theft, loss or damage to clients’ and visitors’ property.
Liability
Speak First Ltd does not seek to exclude or restrict any legal liability it may have for death or personal injury resulting from the negligence of Speak First Ltd, its employees, consultants or other subcontractors and Speak First Ltd and the Client agree that the limitations contained herein are reasonable in the circumstances. Speak First Ltd shall be under no liability whatsoever for any loss or damage, which results from or is caused in whole or in part by erroneous information or lack of information supplied by the Client as to the Client’s requirements in relation to the provision of the Services. Speak First Ltd shall not be liable in respect of any loss or damage of any kind or however caused to premises or other physical property. In the event of legal liability being established, Speak First Ltd shall not be liable to pay for any loss or damage. Speak First Ltd cannot accept any liability incurred under the Agreement wherever and to the extent to which the fulfilment of Speak First Ltd obligations is prevented, frustrated, impeded and/or delayed as a consequence of any occurrence whatsoever beyond the reasonable control of Speak First Ltd.
General
These Terms and Conditions supersede any conditions associated with client purchase orders unless otherwise agreed in writing.
This agreement shall be governed by and construed in accordance with the laws of England. |