Communication & Leadership Skills
Global Training and Coaching
YOUR GLOBAL TRAINING PARTNER
INSTRUCTOR-LED TRAINING SPECIALISTS
Speak First is a consultancy that works closely with you to design and deliver bespoke, high impact and transferable learning solutions, based on your unique organisational requirements and values.
We specialise in instructor-led communication and leadership skills training, and want to work with you to create perfect bespoke solutions for your organisation and your teams. With over 30 years’ experience, in 2020 alone we have:
We’re trusted to deliver global programme roll-outs, and deliver exceptional results, for some of the world’s largest companies.
Our blended programmes can be delivered virtually and face-to-face to give you ultimate flexibility.
HOW WE WORK IN PARTNERSHIP WITH YOU
With over 30 years’ experience designing and delivering training, and a proven track record of success, we know how workplace development can fundamentally improve an organisation and positively impact people’s whole lives.
We are passionate about what we do, and we want to share this experience with you. From the first conversation to the post-programme evaluations, we put you in the driving seat. Everything we design and deliver is based on your needs and what will bring the most benefit to your people. We create tangible and sustainable change.
Here’s how we do it:
Get in touch with our consultants, and we’ll talk through your needs and wants for your organisation. We make sure to hear from key stakeholders, including, where appropriate, employee focus groups, before making our recommendations. Every programme and every session we design will be based on your strategic imperatives, and we work together to agree the KPIs for success – we always take the time to get to know you, your organisation and your teams, so we can help you in the best way possible.
Once you and our consultants have agreed on the scope of the programme and the desired learning outcomes, our team of expert designers get to work.
They create an outline, a framework for your programme, using a mix of virtual classrooms, face-to-face training, in-between work, buddy systems and more to create a completely bespoke series of learning interventions which directly align to your strategic goals and wider L&D initiatives. We also create the measurement tools to help you see the real, tangible difference the learning makes to your organisation.
From this outline, we develop your content. Our L&D Consultancy Team writes each session, filling it with in-depth theory and models, opportunities for practical application, discussions and real-life examples specifically related to your organisation and culture. We recognise that everyone learns in different ways, and we design our programmes to cater to all needs and preferences.
Your bespoke programme is now ready for delivery. You have access to our full range of trainers, and we will carefully match the right trainers to your organisation, based on their expertise and personal style. We have a thorough system of constant review after every session, to ensure we only deliver the highest quality training, and to quickly adapt to participant and client feedback.
After the conclusion of your programme, we continue the conversation to help you measure the effectiveness of the learning outcomes and how they have positively affected your people. We always want to give you value for money and help you see a return on your investment, so we talk you through the results and compare them to the KPIs and learning outcomes agreed at the start.
FIND OUT WHAT WE COULD DO FOR YOU
We don’t just want to tell you how much of an impact our learning solutions make, we want to show you. Do take a look at how we worked with some of the world’s largest companies, as consultants and partners, to develop and deliver bespoke programmes which directly improved participants’ job performance and give their entire organisation a boost. Here are some examples of our bespoke blended solutions at work.
COMMUNICATION & LEADERSHIP SKILLS SPECIALISTS
EXPLORE OUR CORE TRAINING AREAS WE CAN DEVELOP YOUR PEOPLE IN
We use our innovative, dynamic approach, combined with tried-and-tested models and methodology to create fundamental changes in the way your people lead and manage others, communicate and maximise the value they add to your organisation.
World Class Trainers & Coaches
AND AN EXCEPTIONAL CLIENT SERVICES TEAM
We work with some of the best trainers, coaches and instructors across the globe. They all have a minimum of five years’ relevant experience working in their industry and five years’ training experience, though for most this is significantly more.
Our dedicated Client Services Team is at hand to support you with any pre-delivery planning and logistics, sending login details, travel arrangements for our trainers and distributing course materials. They take care of all the planning, so you don’t have to.
Flexible Learning Solutions
TRAINING DELIVERED IN THE WAYS THAT SUIT YOU BEST
Our dedicated team of L&D Consultants create innovative learning solutions that can stand on their own as high quality and high impact learning interventions, but which are at their very best as part of a wider blended programme.
We offer a selection of virtual and face-to-face delivery methods so you can build the mix that’s right for you and your organisation.
Your people aren't average, so why should their training be?
We work hard to bring you exceptional service and the highest quality training that meets your needs and brings out the best in every participant. You deserve excellence and we’re not happy until you are.
Here are just some of the clients we work with: