Personal Effectiveness, Global Technology Company

The company reached out to us and began by asking for a single course on Presentation Skills, which they believed would fix their problems.

Our team held in-depth conversations and interviews with the sales managers, including the VP of Sales and the Head of Sales Enablement, to gain a better understanding of what was happening, and how and why it had started, in order to make their assessments.

By the end of the process, it become apparent that the atmosphere in the company had changed due to the sudden move to working from home. The sales team had become too informal, with lax punctuality and acting less professionally with clients. In internal meetings, there were no longer agendas and most had stopped taking notes or minutes.

The issues ran deeper than a single Presentation Skills course could fix. Our team recommended a bespoke programme, which would cover a range of areas that would help develop their ability to work from home effectively.

The programme was made up of multiple sessions:

Personal effectiveness

Participants were given practical skills and taught best practices for working from home, time keeping and understanding the science behind motivation and willpower.

Getting the most out of virtual meetings

Three of the modules were designed to give participants an understanding of how to run, structure and get the most impact out of meetings both in person and remotely.

Communication skills

An in-depth exploration of the Communication Cycle taught participants how to adapt their communication style to their audience and how to avoid common mistakes to ensure their key messages are heard and understood.

Social selling

Participants discussed practical methods for using social media to reach and engage new and existing customers.

Presentation and pitching skills

Three sessions focused on developing and practising how to present and pitch effectively virtually, including getting the most out of the medium to maximise impact and audience engagement. They also covered tips for adapting presentations for senior and C-level executives.

David was very clear in getting us to reframe the way we can communicate, thank you! I liked the example case study that was aligned to our business.

Programme Participant

The course was very easy to understand, and [had] a good level of interaction.

Programme Participant