Speak-First logo
Laptop and tablet showing financial charts

Sales Programmes, Global Company

Success story

EARLY 2017

THE CHALLENGE

In 2017, a major global company asked us to undertake a preliminary consultation process to observe their sales and account management teams to identify and understand their areas of excellence and areas in need of improvement. We were then commissioned to design two bespoke learning programmes to be rolled out across their international teams.

 

The client’s desired learning outcomes were to:

  • Increase total number of sales
  • Increase value of each individual sale
  • Reduce churn
AUGUST 2017

CONSULTATION, RECOMMENDATIONS, PILOT PROGRAMME

  • Consultation highlighted key themes, trends and gaps
  • KPIs agreed with client
  • Pilot programme run in the UK and the Nordic countries
OCTOBER 2017

SOLUTION AND INTERNATIONAL ROLL-OUT

  • 2x modular blended programmes
  • Sales Managers: Sales Development and People
  • Account Managers: getting the most out of their markets and increasing value
  • Face-to-face, virtual, buddy system, 1-2-1 coaching
ONGOING

OVERVIEW

400+ PARTICIPANTS

19 COUNTRIES

12 LANGUAGES

25 TRAINERS

FEEDBACK

 

 

 

100% Account Managers & 96% Sales Managers would recommend the programme to a colleague

 

 

 

98% of all participants agreed they were using tools and techniques they had learnt and seeing improvements in their sales results

MID 2019 - ONGOING

NEW THIRD BLENDED PROGRAMME

Understanding of the Sales Process – Project managers

 

 

 

110+ PARTICIPANTS

 

 

 

 

98% of project managers agreed that it had reinforced skills they will use in their role

 

 

 

98% agreeing that trainers were well prepared, demonstrated their knowledge, encouraged active participation

FEEDBACK

Quotation mark

 

 

 

This was by far the best Sales Management training and the best trainer I have ever experienced… Cannot think of any way they could be improved.

Sales Manager

 

I feel that this course, and previous courses, has given me the tools I need to progress in sales. The more I practise and use the techniques, the more confident I become.

Account Manager

 

Very good course. Jeremy engaged the full team and everyone was actively participating sharing best practice and previous learning.

Project Manager

Want to find out more?

+44 (0) 20 7253 2117

We’re open Monday-Friday 09:00 to 17:00 BST

enquiries@speak-first.com

We’d love to hear from you.
Email us and we'll reply as soon as possible