Loen is an energetic and passionate trainer and facilitator specialising in personal effectiveness, customer service, communication skills, sales and business development, leadership and management, personal impact and presentation skills.
She has a 15-year background in HR and L&D where she gained a wealth of experience working with individuals, and organisations, on their development needs. This experience gives her great credibility, knowledge and insight, making her training relevant with real-life stories for participants to relate to.
Loen has had the responsibility of establishing learning functions, managing learning teams and individuals throughout her career. She has a solid understanding of how to get the best out of individuals, and uses this experience to address the learning needs of her participants.
Her delivery style is highly energetic and facilitative. She creates a comfortable environment that draws out the skills and experience of her participants.
Loen holds a BA (Hons) in Social Science, including Psychology, a CIPD Masters in HR, and delivers training in English.