Michelle specialises in delivering engaging and transformational coaching and facilitating in the areas of presentation skills, leadership and management, communication skills and train the trainer.
With a background as a senior manager in consultancy and environmental services industries she led a group of designers. Working with the business she focussed on developing results-based customer service and sales. Michelle is able to use her experience to analyse client’s real needs and to provide training that meets both the individuals and the business’ objectives.
Michelle training style brings a unique, fresh and strong customer and client focus approach aimed to increase overall business performance. She provides practical solutions to allow delegates to reach and achieve measurable results.
In her 25 years of training, she has worked with companies such as Cognizant, Deloitte and Motorola to name a few.
Michelle earned a Master’s Degree in Training and Development from the University of Minnesota. She currently serves as an adjunct faculty member for two Chicago-based universities. She is a registered coach with the Worldwide Association of Business Coaches.