Susan is a facilitator, trainer and coach specialising in coaching, change management, assertiveness, management and teambuilding.
With a background working as Learning and Development manager with 25 years as an employee at a UK retail brand, Susan has experience of working her way up in an organization. Her hands-on team management experience means she delivers programmes that relate to the real-world situations participants find themselves in.
As a facilitator Susan is supportive but challenging, she works with participants by taking a coaching approach and giving real 1-2-1 focus on their problems and development areas. This means she can see real transformation with those people in the room.
Susan works with clients from a variety of different industry sectors, and with individuals who are non-managers up to senior manager level.
Susan is and ILM Accredited Trainer and delivers training in English.