Susana is a knowledgeable and passionate facilitator and coach in the areas of presentation skills, management and leadership, sales and business development, influence, customer service and communication skills.
Susanne has 15 years of corporate experience which she uses to make her training relevant to real life business situations. Her global sales knowledge of working in challenging and differing markets in a large organisation gives her the ability to offer real insight to participants.
Susanne had a successful career in business development for companies including The Economist Group where she worked at senior level across Europe and Asia. She was based in Vienna and then in Hong Kong, also working in USA. She has been a trainer and facilitator for nearly ten years, focussing on delivering training that improves the effectiveness and performance of people and organisations.
Her delivery style is highly interactive, energetic and inspiring. She has worked in a variety of sectors including banking, pharma and retail to develop their managers and executives.
Susanne has an MA in International Studies from Webster University, is an IECL accredited International Executive Coach and is accredited in MBTI (Myers Briggs Type Indicator). She delivers training in English and Portuguese.