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Communication Skills


Communication Skills courses
Get your message across clearly and effectively
Learn the skills of influential communication
Question, listen and summarise better

Many business problems, both internal and external, arise from poor communication. People don’t speak or write as clearly, concisely or coherently as they could do, with the result that messages are often muddled, incomplete or sometimes don’t get through at all. Sometimes people rely too much on email, when it would be more effective to pick up the phone or speak to them face to face. When working remotely, it’s especially important to have clear channels of communication and to know the best way to get in touch with others.

Speak First offers a comprehensive suite of communication workshops which meet every need and are appropriate to every level. We help people choose the right medium for their message and understand how to convey their ideas effectively and powerfully, adapting their approach to the personality and expectations of their audience.

Using practical ‘real-play’ scenarios, participants improve their ability to ask questions, listen actively and summarise to check understanding, and leave the programme more able to minimise misunderstandings and to maximise communication effectiveness. Our experienced, expert trainers can also provide a step-by-step methodology that gives fantastic results every time when writing emails and reports.

All our learning solutions stand on their own as high-quality and high-impact interventions, but they’re at their very best when delivered as part of a wider programme. We can work with you to build a personalised programme that meets your own specific needs. We can seamlessly blend together virtual classrooms, face-to-face sessions, 1-2-1 and group coaching and more, to give you choice and flexibility.

Communication Skills

Course Catalogue

Here are all of our Communication Skills courses. You can filter the courses by delivery method by choosing from the dropdown menu.

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Something missing? Speak First design and deliver bespoke learning solutions. Talk to us about your requirements.

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Flexible Learning Delivery

To suit your needs

Speak First create innovative learning solutions across a multitude of platforms that exceed individual and organisational learning outcomes. Training can be delivered virtually or face-to-face using the following solutions.

Standard, Tailored and Bespoke

Get the result you want for your organisation and your people

Creating a solution that’s right for your organisation, your people and their values is at the heart of what we do. Whether training is standard, tailored or bespoke your people will leave with the skills and confidence they need

Standard Design

Our ‘off-the-shelf’ training is of exceptional quality and far from standard. Trainers adapt delivery so participants leave feeling it’s designed just for them

Tailored Design

Tailored design develops existing content and enhances it with case studies, role-plays and more to make learning more relevant and effective

Bespoke Design

Working in partnership with you, we develop bespoke solutions – from one-off courses to global roll-outs. The ultimate fit for your organisation, they work seamlessly with your strategic goals, values and competences

Bespoke Programmes

Taking our bespoke courses to the next level – by building bespoke learning journeys, over a longer duration, to truly embed the learning.

What our clients say

About our Communication Skills courses

Want to find out more?

+44 (0) 20 7253 2117

We’re open Monday-Friday 09:00 to 17:00 BST


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