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Communication Skills

Courses

Communication Skills courses
Get your message across clearly and effectively
Learn the skills of influential communication
Question, listen and summarise better

Many business problems, both internal and external, arise from poor communication. People don’t speak or write as clearly, concisely or coherently as they could do, with the result that messages are often muddled, incomplete or sometimes don’t get through at all. Sometimes people rely too much on email, when it would be more effective to pick up the phone or speak face to face. When working remotely, it’s especially important to have clear channels of communication and to know the best way to get in touch with others.

Speak First offers a comprehensive suite of communication learning solutions which meet every need and are appropriate to every level. We help people choose the right medium for their message and understand how to convey their ideas effectively and powerfully, adapting their approach to the personality and expectations of their audience.

Using practical ‘real-play’ scenarios, participants improve their ability to ask questions, listen actively and summarise to check understanding, and leave the programme more able to minimise misunderstandings and to maximise communication effectiveness. Our experienced, expert trainers can also provide a step-by-step methodology that gives fantastic results every time when writing emails and reports.

All our learning solutions stand on their own as high quality and high impact interventions, but they’re at their very best when delivered as part of a wider programme. We can work with you to build a personalised programme that meets your own specific needs. We can seamlessly blend together virtual classrooms, face-to-face sessions, 1-2-1 and group coaching and more, to give you choice and flexibility.

Communication Skills

Learning solutions catalogue

Explore our Communication Skills learning solutions. You can filter them by delivery method using the dropdown menu.

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Something missing? Speak First design and deliver bespoke learning solutions. Talk to us about your requirements.

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Flexible Learning Delivery

To suit your needs

Speak First create innovative learning solutions across a multitude of platforms that exceed individual and organisational learning outcomes. Training can be delivered virtually or face-to-face using the following solutions.

OUR APPROACH

HOW WE WORK IN PARTNERSHIP WITH YOU

With over 30 years’ experience designing and delivering training, and a proven track record of success, we know how workplace development can fundamentally improve an organisation and positively impact people’s whole lives.

We are passionate about what we do, and we want to share this experience with you. From the first conversation to the post-programme evaluations, we put you in the driving seat. Everything we design and deliver is based on your needs and what will bring the most benefit to your people. We create tangible and sustainable change.

Here’s how we do it:

1.
Everything starts with you

Get in touch and our team of Global Account Managers and L&D Consultants will talk through your needs and wants for your organisation. We make sure to hear from key stakeholders, including, where appropriate, employee focus groups, before making our recommendations. Every programme and every session we design will be based on your strategic imperatives, and we work together to agree the KPIs for success – we always take the time to get to know you, your organisation and your teams, so we can help you in the best way possible.

2.
Your unique needs become a bespoke learning programme

Once the scope of the programme and the desired learning outcomes have been agreed, our team of expert designers get to work.
They create a programme outline using a mix of virtual classrooms, face-to-face training, in-between work, buddy systems and more to create a completely bespoke series of learning interventions which directly align to your strategic goals and wider L&D initiatives. We also create the measurement tools to help you see the real, tangible difference the learning makes to your organisation.

3.
Your programme comes to life with innovative and sustainable design

From this outline, we develop your content. Our L&D Consultancy Team writes each session, filling it with in-depth theory and models, opportunities for practical application, discussions and real-life examples specifically related to your organisation and culture. We recognise that everyone learns in different ways, and we design our programmes to cater to all needs and preferences.

4.
We take your people on a journey

Your bespoke programme is now ready for delivery. You have access to our full range of trainers, and we will carefully match the right trainers to your organisation, based on their expertise and personal style. We have a thorough system of constant review after every session, to ensure we only deliver the highest quality training, and to quickly adapt to participant and client feedback.

5.
We add real value to your organisation

After the conclusion of your programme, we continue the conversation to help you measure the effectiveness of the learning outcomes and how they have positively affected your people. We always want to give you value for money and help you see a return on your investment, so we talk you through the results and compare them to the KPIs and learning outcomes agreed at the start.

What our clients say

About our Communication Skills courses

Want to find out more?

+44 (0) 20 7253 2117

We’re open Monday-Friday 09:00 to 17:00 BST

enquiries@speak-first.com

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