Get your message across clearly and effectively
Learn the skills of influential communication
Question, listen and summarise better
Many business problems – both internal and external – arise from poor communication. People don’t speak or write as clearly, concisely or coherently as they could do, with the result that messages are often muddled, incomplete or and sometimes don’t get through at all. Sometimes people rely too much on email, when it would be more effective to pick up the phone or go and speak with them face to face.
Speak First offers a comprehensive suite of communication workshops to meet every need and appropriate to every level. We help people choose the right medium for the message and convey their ideas effectively and powerfully – adapting their approach to the personality of their audience.
Using practical ‘real-play’ scenarios, participants improve their ability to ask questions, listen actively and summarise to check understanding – and leave more able to minimise misunderstanding and maximise communication effectiveness. Our experienced, expert trainers can also provide a step-by- step methodology that’s virtually guaranteed to give fantastic results every time when writing emails and reports.
Here are all of our Communication Skills courses. You can filter the courses by delivery method by choosing from the dropdown menu.
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Flexible Learning Delivery
To suit your needs
Speak First create innovative learning solutions across a multitude of platforms that exceed individual and organisational learning outcomes. Training can be delivered face-to-face or virtually using the following solutions.
Standard, Tailored and Bespoke
Get the result you want for your organisation and your people
Creating a solution that’s right for your organisation, your people and their values is at the heart of what we do. Whether training is standard, tailored or bespoke your people will leave with the skills and confidence they need
Our ‘off-the-shelf’ training is of exceptional quality and far from standard. Trainers adapt delivery so participants leave feeling it’s designed just for them
Tailored design develops existing content and enhances it with case studies, role-plays and more to make learning more relevant and effective
Working in partnership with you, we develop bespoke solutions – from one-off courses to global roll-outs. The ultimate fit for your organisation, they work seamlessly with your strategic goals, values and competences
What our clients say
About our Communication Skills courses
"Constantly listened to what we wanted to know, and also constantly adapted the course to reflect our questions and queries. Excellent - thank you. "
Finance Administrator, Hammerson
"Fantastic - one of the best days training I have had"
Stewardship & Value Maintenance Manager, BASF
"Simply fantastic. Exceeded my expectations by far."