The key to success for any leader is to be able to motivate, develop and engage their team. The pathway to achieving a high-performing team doesn’t often run smoothly. There comes a time when there is a need for every leader to deal with low performance with team members. Having these conversations and handling them well is important, as it can be integral in helping people develop and reach higher performance levels.
This virtual workshop concentrates on how to have crucial conversations. Participants will leave not only with practical skills and behaviours that ensure the learning is transferrable and sustainable, but also with a renewed confidence in their dealing with their teams.
By the end of this session, participants will:
- Understand the importance of acting now rather than delaying the conversation
- Know how to prepare effectively to navigate a crucial conversation
- Know the difference between assertive, aggressive and passive behaviour
- Learn how to give and receive feedback
Please note that these outcomes are a guide only and the precise outcomes will vary with the delivery method and duration of the session.