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The key to success for any leader is to be able to motivate, develop and engage their team. The pathway to achieving a high-performing team doesn’t often run smoothly. There comes a time when there is a need for every leader to deal with low performance with team members. Having these conversations and handling them well is important, as it can be integral in helping people develop and reach higher performance levels.
This virtual workshop concentrates on how to have crucial conversations. Participants will leave not only with practical skills and behaviours that ensure the learning is transferrable and sustainable, but also with a renewed confidence in their dealing with their teams.

Learning outcomes

By the end of this session, participants will:

  • Understand the importance of acting now rather than delaying the conversation
  • Know how to prepare effectively to navigate a crucial conversation
  • Know the difference between assertive, aggressive and passive behaviour
  • Learn how to give and receive feedback

Please note that these outcomes are a guide only and the precise outcomes will vary with the delivery method and duration of the session.

Addressing low performance

Addressing Low Performance

is available as

Tailoring our design for you

This outline provides a great flavour of the skills and knowledge your people will benefit from by attending any Speak First training or coaching on this topic – whether standard, tailored or bespoke.

Here’s how Speak First can make the training even more relevant for you and your people:

Tailored Design

Tailored design develops existing content and enhances it with relevant case studies, role-plays and more to make the learning even more effective for your people

Bespoke Design

Working in partnership with you, we develop bespoke solutions that incorporate this, and other topics, to create custom solutions for your organisation’s specific needs

Sample Participant Journey

The learning solutions featured on our website can all stand on their own as high-quality and high-impact learning interventions for your team – however, they are at their best when delivered as part of a wider learning programme, helping you achieve your strategic imperatives and your people benefit from much deeper and expansive learning journeys. We work with you as consultants, collaborators and design partners to establish learning outcomes and create the perfect programme - below is an example of what your people’s learning journey might look like.


Overall scope of programme agreed with client
Virtual/face-to-face training session(s)
In-between work: on-the-job assignments
Virtual/face-to-face training session(s)
Facilitated learning group sessions (group coaching)
Virtual/face-to-face training session(s)
Programme closing session – a celebration of success
Continuous learning support, virtual or face-to-face

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about this course

We specialise in designing and running our learning solutions for organisations and teams.

For individuals we offer 1:1 coaching sessions.

Please let us know in your message which of our services you are interested in.