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Built around a practical workshop format, this workshop will build on participants’ existing negotiation skills and give them additional tools and techniques that will let them take their skills to the next level. It’s assumed they are experienced negotiators and that negotiation is a significant part of their role and possibly their day job.

Challenging pair and group exercises will test existing knowledge and skills, with a refresher and reminder of the key principles and practise of effective negotiation. Video recording will be used on a number of occasions, with freeze-frame feedback and coaching from the trainer and the group – so participants have the opportunity to see with their own eyes what’s effective about their approach and what could be improved.

Participants will discover how to handle different kinds of people and difficult situations and the best way to plan and prepare to maximise success. This course is perfect for professionals who negotiate in high-pressure situations where the stakes are high, are looking for new strategies and techniques or have to deal with tough negotiators who stonewall or threaten.

Learning outcomes

By the end of this session, participants will:

  • Being challenged to improve the effective use of existing techniques
  • Improved problem solving strategies
  • Have increased confidence in saying ‘no’ to clients
  • Know how to identify the key relationship factors
  • Develop techniques to monitor your success rates

Please note that these outcomes are a guide only and the precise outcomes will vary with the delivery method and duration of the session.

Advanced negotiation skills

Advanced Negotiation Skills

is available as

Tailoring our design for you

This outline provides a great flavour of the skills and knowledge your people will benefit from by attending any Speak First training or coaching on this topic – whether standard, tailored or bespoke.

Here’s how Speak First can make the training even more relevant for you and your people:

Tailored Design

Tailored design develops existing content and enhances it with relevant case studies, role-plays and more to make the learning even more effective for your people

Bespoke Design

Working in partnership with you, we develop bespoke solutions that incorporate this, and other topics, to create custom solutions for your organisation’s specific needs

Sample Participant Journey

The learning solutions featured on our website can all stand on their own as high-quality and high-impact learning interventions for your team – however, they are at their best when delivered as part of a wider learning programme, helping you achieve your strategic imperatives and your people benefit from much deeper and expansive learning journeys. We work with you as consultants, collaborators and design partners to establish learning outcomes and create the perfect programme - below is an example of what your people’s learning journey might look like.


Overall scope of programme agreed with client
Virtual/face-to-face training session(s)
In-between work: on-the-job assignments
Virtual/face-to-face training session(s)
Facilitated learning group sessions (group coaching)
Virtual/face-to-face training session(s)
Programme closing session – a celebration of success
Continuous learning support, virtual or face-to-face

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