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Staff at all levels of any organisation need to be able to write high quality reports, proposals, letters, emails, memos and minutes. Producing clear, effective and professional written communications is one of the ways for an organisation to make a great impression and to differentiate itself from the rest. It’s all too easy to ruin your reputation with poor communication.

Starting from first principles this practical and interactive business writing skills course will give your team a thorough grounding in writing for business, and the skills required to produce documents to the highest standard. Participants work with relevant examples and gain valuable feedback on their own written work. They leave with increased confidence and competence when communicating in writing.

Learning outcomes

By the end of this session, participants will:

  • Understand how to avoid common mistakes
  • Produce clear, concise, easy to read documents
  • Write with impact and capture the reader’s attention
  • Use the principles of good written communication
  • Increased confidence in their ability to write well

Please note that these outcomes are a guide only and the precise outcomes will vary with the delivery method and duration of the session.

Woman writing notes and sitting in front of her computer

Business Writing Skills

is available as

Tailoring our design for you

This outline provides a great flavour of the skills and knowledge your people will benefit from by attending any Speak First training or coaching on this topic – whether standard, tailored or bespoke.

Here’s how Speak First can make the training even more relevant for you and your people:

Tailored Design

Tailored design develops existing content and enhances it with relevant case studies, role-plays and more to make the learning even more effective for your people

Bespoke Design

Working in partnership with you, we develop bespoke solutions that incorporate this, and other topics, to create custom solutions for your organisation’s specific needs

Sample Participant Journey

The learning solutions featured on our website can all stand on their own as high-quality and high-impact learning interventions for your team – however, they are at their best when delivered as part of a wider learning programme, helping you achieve your strategic imperatives and your people benefit from much deeper and expansive learning journeys. We work with you as consultants, collaborators and design partners to establish learning outcomes and create the perfect programme - below is an example of what your people’s learning journey might look like.


Overall scope of programme agreed with client
Virtual/face-to-face training session(s)
In-between work: on-the-job assignments
Virtual/face-to-face training session(s)
Facilitated learning group sessions (group coaching)
Virtual/face-to-face training session(s)
Programme closing session – a celebration of success
Continuous learning support, virtual or face-to-face

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We specialise in designing and running our learning solutions for organisations and teams.

For individuals we offer 1:1 coaching sessions.

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