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To achieve on-going success, organisations need to change to keep ahead of the competition, take advantage of the rapid development of technology and meet customers’ expectations. Managers have an important role in initiating and implementing change, innovation and on-going improvement. This can sometimes be challenging and effective managers are adept in aligning their teams and gaining buy-in to new ways of working.

This interactive, practical and engaging course provides participants with the essential knowledge and skills they need to manage change effectively. Participants will learn about the barriers to change, the emotions people experience during change and learn how to move people through this process effectively. They will leave with a renewed confidence in their ability to manage change effectively.

Learning outcomes

By the end of this session, participants will:

  • Understand the leader’s role in change and how everyone can initiate change
  • Know how to maximise the value and power of ‘aggregation of marginal gains’
  • Be aware of the Kübler-Ross change curve and know how to handle their/others’ emotions
  • Acquire practical techniques for getting buy-in and dealing with resistance
  • Understand John Kotter’s 8-step change model and relate it to the challenges they face

Please note that these outcomes are a guide only and the precise outcomes will vary with the delivery method and duration of the session.

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Change Management

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Tailoring our design for you

This outline provides a great flavour of the skills and knowledge your people will benefit from by attending any Speak First training or coaching on this topic – whether standard, tailored or bespoke.

Here’s how Speak First can make the training even more relevant for you and your people:

Tailored Design

Tailored design develops existing content and enhances it with relevant case studies, role-plays and more to make the learning even more effective for your people

Bespoke Design

Working in partnership with you, we develop bespoke solutions that incorporate this, and other topics, to create custom solutions for your organisation’s specific needs

Sample Participant Journey

The learning solutions featured on our website can all stand on their own as high-quality and high-impact learning interventions for your team – however, they are at their best when delivered as part of a wider learning programme, helping you achieve your strategic imperatives and your people benefit from much deeper and expansive learning journeys. We work with you as consultants, collaborators and design partners to establish learning outcomes and create the perfect programme - below is an example of what your people’s learning journey might look like.


Overall scope of programme agreed with client
Virtual/face-to-face training session(s)
In-between work: on-the-job assignments
Virtual/face-to-face training session(s)
Facilitated learning group sessions (group coaching)
Virtual/face-to-face training session(s)
Programme closing session – a celebration of success
Continuous learning support, virtual or face-to-face

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We specialise in designing and running our learning solutions for organisations and teams.

For individuals we offer 1:1 coaching sessions.

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