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Performance coaching develops people’s capabilities, improves effectiveness and enhances productivity. It also encourages ownership and responsibility, leading to staff being happier and more motivated. This stimulating and informative course will build participants’ coaching skills and enable them to acquire a solid understanding of the theory and practice of performance coaching.
Participants will learn when to use coaching and when not to, how to take and make opportunities to have coaching conversations, the right and wrong way to ask questions, how to structure a coaching conversation and how to coach in formal situations such as one-to-ones and appraisals.
They will leave with lots of tools and techniques they can use immediately – together with increased confidence in their ability to develop people effectively.

Learning outcomes

By the end of this session, participants will:

  • Know how to use a coaching style on a daily basis
  • Understand the role coaching plays in motivating people
  • Have enhanced their questioning, listening and feedback skills
  • Learn how to use the GROW model of coaching
  • Be able to use powerful techniques that help people to create new habits or behaviours

Please note that these outcomes are a guide only and the precise outcomes will vary with the delivery method and duration of the session.

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Coaching for Managers

is available as

Tailoring our design for you

This outline provides a great flavour of the skills and knowledge your people will benefit from by attending any Speak First training or coaching on this topic – whether standard, tailored or bespoke.

Here’s how Speak First can make the training even more relevant for you and your people:

Tailored Design

Tailored design develops existing content and enhances it with relevant case studies, role-plays and more to make the learning even more effective for your people

Bespoke Design

Working in partnership with you, we develop bespoke solutions that incorporate this, and other topics, to create custom solutions for your organisation’s specific needs

Sample Participant Journey

The learning solutions featured on our website can all stand on their own as high-quality and high-impact learning interventions for your team – however, they are at their best when delivered as part of a wider learning programme, helping you achieve your strategic imperatives and your people benefit from much deeper and expansive learning journeys. We work with you as consultants, collaborators and design partners to establish learning outcomes and create the perfect programme - below is an example of what your people’s learning journey might look like.

 

Overall scope of programme agreed with client
Virtual/face-to-face training session(s)
In-between work: on-the-job assignments
Virtual/face-to-face training session(s)
Facilitated learning group sessions (group coaching)
Virtual/face-to-face training session(s)
Programme closing session – a celebration of success
Continuous learning support, virtual or face-to-face

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