Speak-First logo

The success of your managers depends on how they get the best from their teams. Managing people – and doing it well – is one of the most challenging roles anyone can undertake. Some people take to it easily while others find it a challenge.

This interactive, practical and engaging course provides all the essential knowledge and skills your managers need to achieve great results. The course covers all the fundamentals they need – including managing performance, giving clear direction, delegating effectively and taking a coaching approach. They will learn how to give feedback that’s taken on board, how to motivate through praise and how to make effective decisions.

They will leave not only with practical skills and behaviours that ensure the learning is transferable and sustainable, but also with a renewed confidence in their ability to manage effectively.

Learning outcomes

By the end of this session, participants will:

  • Understand the difference between management and leadership
  • Learn how to adapt their approach to meet individual needs
  • Know how to manage performance on a daily basis effectively and give clear direction
  • Know how to give effective feedback that motivates people to improve
  • Be able to develop their team’s potential through coaching, delegation and development

Please note that these outcomes are a guide only and the precise outcomes will vary with the delivery method and duration of the session.

Coaching for managers

Core Skills for Managers

is available as

Tailoring our design for you

This outline provides a great flavour of the skills and knowledge your people will benefit from by attending any Speak First training or coaching on this topic – whether standard, tailored or bespoke.

Here’s how Speak First can make the training even more relevant for you and your people:

Tailored Design

Tailored design develops existing content and enhances it with relevant case studies, role-plays and more to make the learning even more effective for your people

Bespoke Design

Working in partnership with you, we develop bespoke solutions that incorporate this, and other topics, to create custom solutions for your organisation’s specific needs

Sample Participant Journey

The learning solutions featured on our website can all stand on their own as high-quality and high-impact learning interventions for your team – however, they are at their best when delivered as part of a wider learning programme, helping you achieve your strategic imperatives and your people benefit from much deeper and expansive learning journeys. We work with you as consultants, collaborators and design partners to establish learning outcomes and create the perfect programme - below is an example of what your people’s learning journey might look like.


Overall scope of programme agreed with client
Virtual/face-to-face training session(s)
In-between work: on-the-job assignments
Virtual/face-to-face training session(s)
Facilitated learning group sessions (group coaching)
Virtual/face-to-face training session(s)
Programme closing session – a celebration of success
Continuous learning support, virtual or face-to-face

What our clients are saying

About Core Skills for Managers

Request more information

about this course

We specialise in designing and running our learning solutions for organisations and teams.

For individuals we offer 1:1 coaching sessions.

Please let us know in your message which of our services you are interested in.