Speak-First logo

The success of your managers depends on how they get the best from their teams. Managing people – and doing it well – is one of the most challenging roles anyone can undertake. Some people take to it easily while others find it a challenge.

This interactive, practical and engaging course provides all the essential knowledge and skills your managers need to achieve great results. The course covers all the fundamentals they need – including managing performance, giving clear direction, delegating effectively and taking a coaching approach. They will learn how to give feedback that’s taken on board, how to motivate through praise and how to make effective decisions.

They will leave not only with practical skills and behaviours that ensure the learning is transferable and sustainable, but also with a renewed confidence in their ability to manage effectively.

Learning objectives

By the end of the session participants will:

  • Understand the difference between management and leadership
  • Learn how to adapt their approach to meet individual needs
  • Know how to manage performance on a daily basis effectively and give clear direction
  • Know how to give effective feedback that motivates people to improve
  • Be able to develop their team’s potential through coaching, delegation and development

Core Skills for Managers

is available as

Tailoring our design for you

This outline provides a great flavour of the skills and knowledge your people will benefit from by attending any Speak First training or coaching on this topic – whether standard, tailored or bespoke.

Here’s how Speak First can make the training even more relevant for you and your people:

Tailored Design

Tailored design develops existing content and enhances it with relevant case studies, role-plays and more to make the learning even more effective for your people

Bespoke Design

Working in partnership with you, we develop bespoke solutions that incorporate this, and other topics, to create custom solutions for your organisation’s specific needs

Sample Participant Journey

All our training and coaching can be booked as a one-off course or session where your people will leave with the confidence, tools and skills needed to put their learning into practice Many of our clients work with us to reinforce this learning, while following the 70:20:10 framework, with 1:1 coaching, virtual webinars and learning bites to embed the learning and make it sustainable Here’s a sample of how that journey could look for your people:

Participant needs identified
Line managers briefed on learning programme
Attend face-to-face training course
Workplace activities and line manager coaching
Participate in virtual webinar
Workplace activities and line manager coaching
Individual 1:1 telephone coaching
Follow-up activities and/or action learning

What our clients are saying

About Core Skills for Managers

Request more information

about this course