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In an increasingly global marketplace organisations can’t afford to neglect the importance of good communication. While people often quickly get used to communicating with other cultures, there are many potential pitfalls and, if people don’t adapt their approach, misunderstandings and frustration. Companies that invest in cultural awareness training undoubtedly reap rewards through effective working relationships, better communication, employee retention and productive staff.

The aim of this training is to increase cross-cultural awareness and improve relationships between managers and staff based in different countries. The workshop is appropriate for anyone who needs an increased awareness of differences and similarities between different cultures in a business context. It’s for anyone who wants to improve communication and cohesion across multi-cultural teams.

Learning outcomes

By the end of this session, participants will:

  • Have increased understanding of the differences between cultures
  • Know the right way to go about conversation, holding business meetings, negotiating, etiquette etc
  • Increased awareness of the differences in approach to those in positions of authority
  • Know how to build strong and lasting relationships with people from other cultures
  • Enhance your organisation’s reputation when doing business in other countries or working in a cross-cultural team

Please note that these outcomes are a guide only and the precise outcomes will vary with the delivery method and duration of the session.

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Cultural Awareness

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Tailoring our design for you

This outline provides a great flavour of the skills and knowledge your people will benefit from by attending any Speak First training or coaching on this topic – whether standard, tailored or bespoke.

Here’s how Speak First can make the training even more relevant for you and your people:

Tailored Design

Tailored design develops existing content and enhances it with relevant case studies, role-plays and more to make the learning even more effective for your people

Bespoke Design

Working in partnership with you, we develop bespoke solutions that incorporate this, and other topics, to create custom solutions for your organisation’s specific needs

Sample Participant Journey

The learning solutions featured on our website can all stand on their own as high-quality and high-impact learning interventions for your team – however, they are at their best when delivered as part of a wider learning programme, helping you achieve your strategic imperatives and your people benefit from much deeper and expansive learning journeys. We work with you as consultants, collaborators and design partners to establish learning outcomes and create the perfect programme - below is an example of what your people’s learning journey might look like.


Overall scope of programme agreed with client
Virtual/face-to-face training session(s)
In-between work: on-the-job assignments
Virtual/face-to-face training session(s)
Facilitated learning group sessions (group coaching)
Virtual/face-to-face training session(s)
Programme closing session – a celebration of success
Continuous learning support, virtual or face-to-face

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We specialise in designing and running our learning solutions for organisations and teams.

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