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Being able to give continuous virtual feedback – both positive and negative – is an essential skill when managing virtual teams. Managers should also bear in mind the importance of conducting performance coaching to develop capabilities and strengths of their people, encouraging ownership and responsibility while working remotely.

In this virtual session, a useful feedback model is shared to help participants ensure they structure their feedback in a way that is useful to the receiver. Participants will also learn how and when to use coaching and when not to, how to take and make opportunities to have coaching conversations, the right and wrong way to ask questions, how to structure a coaching conversation and how to coach virtually.

This is a standalone session that can also be taken as part of the programme Manage the New Norm – Your Route to Success.

Learning objectives

By the end of the session, participants will:

  • Recognise the importance of incorporating feedback into everyday conversations
  • Be aware of the essential skills needed to deliver greater feedback
  • Understand the role coaching plays in motivating people when working remotely
  • Have enhanced their questioning, listening and feedback skills
  • Learn how to use the GROW model of coaching
Develop Your People from a Distance

Develop Your People from a Distance

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Tailoring our design for you

This outline provides a great flavour of the skills and knowledge your people will benefit from by attending any Speak First training or coaching on this topic – whether standard, tailored or bespoke.

Here’s how Speak First can make the training even more relevant for you and your people:

Tailored Design

Tailored design develops existing content and enhances it with relevant case studies, role-plays and more to make the learning even more effective for your people

Bespoke Design

Working in partnership with you, we develop bespoke solutions that incorporate this, and other topics, to create custom solutions for your organisation’s specific needs

Sample Participant Journey

All our training and coaching can be booked as a one-off course or session where your people will leave with the confidence, tools and skills needed to put their learning into practice Many of our clients work with us to reinforce this learning, while following the 70:20:10 framework, with 1:1 coaching, virtual webinars and learning bites to embed the learning and make it sustainable Here’s a sample of how that journey could look for your people:

Participant needs identified
Line managers briefed on learning programme
Attend face-to-face training course
Workplace activities and line manager coaching
Participate in virtual webinar
Workplace activities and line manager coaching
Individual 1:1 telephone coaching
Follow-up activities and/or action learning

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