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Academic research and real-life experience proves beyond doubt that IQ will only take you so far. It’s EQ (Emotional Intelligence) that ultimately leads to success. When people develop their emotional Intelligence they not only have far greater control over their own emotions, they are also better able to perceive the emotions of other people, and build strong, effective relationships with them.
This engaging and stimulating workshop puts the theory of emotional intelligence into practice, giving participants an opportunity to explore and understand better their own emotions and try out different ways of building rapport and connecting with others.
Participants will leave with knowledge and skills that will make them more effective, whatever their role – internal or external – as managers, colleagues and professionals.

Learning objectives

By the end of the session participants will:

  • Understand what Emotional Intelligence is and why it’s important
  • Be able to relate more effectively to their colleagues and to others
  • Know how to communicate in an emotionally intelligent way
  • Understand how to demonstrate empathy in a wide range of situations
  • Be aware how their emotions affect their behaviour and performance

Emotional Intelligence

is available as

Tailoring our design for you

This outline provides a great flavour of the skills and knowledge your people will benefit from by attending any Speak First training or coaching on this topic – whether standard, tailored or bespoke.

Here’s how Speak First can make the training even more relevant for you and your people:

Tailored Design

Tailored design develops existing content and enhances it with relevant case studies, role-plays and more to make the learning even more effective for your people

Bespoke Design

Working in partnership with you, we develop bespoke solutions that incorporate this, and other topics, to create custom solutions for your organisation’s specific needs

Sample Participant Journey

All our training and coaching can be booked as a one-off course or session where your people will leave with the confidence, tools and skills needed to put their learning into practice Many of our clients work with us to reinforce this learning, while following the 70:20:10 framework, with 1:1 coaching, virtual webinars and learning bites to embed the learning and make it sustainable Here’s a sample of how that journey could look for your people:

Participant needs identified
Line managers briefed on learning programme
Attend face-to-face training course
Workplace activities and line manager coaching
Participate in virtual webinar
Workplace activities and line manager coaching
Individual 1:1 telephone coaching
Follow-up activities and/or action learning

What our clients are saying

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