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Academic research and real-life experience proves beyond doubt that IQ will only take you so far. It’s EQ (Emotional Intelligence) that ultimately leads to success. When people develop their emotional Intelligence they not only have far greater control over their own emotions, they are also better able to perceive the emotions of other people, and build strong, effective relationships with them.
This engaging and stimulating workshop puts the theory of emotional intelligence into practice, giving participants an opportunity to explore and understand better their own emotions and try out different ways of building rapport and connecting with others.
Participants will leave with knowledge and skills that will make them more effective, whatever their role – internal or external – as managers, colleagues and professionals.

Learning outcomes

By the end of this session, participants will:

  • Understand what Emotional Intelligence is and why it’s important
  • Be able to relate more effectively to their colleagues and to others
  • Know how to communicate in an emotionally intelligent way
  • Understand how to demonstrate empathy in a wide range of situations
  • Be aware how their emotions affect their behaviour and performance

Please note that these outcomes are a guide only and the precise outcomes will vary with the delivery method and duration of the session.

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Emotional Intelligence

is available as

Tailoring our design for you

This outline provides a great flavour of the skills and knowledge your people will benefit from by attending any Speak First training or coaching on this topic – whether standard, tailored or bespoke.

Here’s how Speak First can make the training even more relevant for you and your people:

Tailored Design

Tailored design develops existing content and enhances it with relevant case studies, role-plays and more to make the learning even more effective for your people

Bespoke Design

Working in partnership with you, we develop bespoke solutions that incorporate this, and other topics, to create custom solutions for your organisation’s specific needs

Sample Participant Journey

The learning solutions featured on our website can all stand on their own as high-quality and high-impact learning interventions for your team – however, they are at their best when delivered as part of a wider learning programme, helping you achieve your strategic imperatives and your people benefit from much deeper and expansive learning journeys. We work with you as consultants, collaborators and design partners to establish learning outcomes and create the perfect programme - below is an example of what your people’s learning journey might look like.


Overall scope of programme agreed with client
Virtual/face-to-face training session(s)
In-between work: on-the-job assignments
Virtual/face-to-face training session(s)
Facilitated learning group sessions (group coaching)
Virtual/face-to-face training session(s)
Programme closing session – a celebration of success
Continuous learning support, virtual or face-to-face

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We specialise in designing and running our learning solutions for organisations and teams.

For individuals we offer 1:1 coaching sessions.

Please let us know in your message which of our services you are interested in.