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Being able to facilitate discussions and meetings of all kinds is increasingly being seen as a critical skill for managers and other professionals. From problem solving to project reviews to planning meetings, being able to gather the perspectives of different stakeholders and reach an agreed consensus is central to successful team working and decision making. This experiential, practical and engaging course will give participants a solid understanding of the facilitation process. They will discover the importance of focusing on process, clarifying outcomes, maintaining direction, establishing ground rules and managing time. They will learn how to create an environment where people feel comfortable sharing their views, how to be firm and efficient without causing upset and avoid common pitfalls including following their own agenda rather than the group’s. Your people will leave with lots of tools they can use immediately to help teams collaborate more effectively together.

Learning outcomes

By the end of this session, participants will:

  • Understand the role, responsibilities of a facilitator and what makes someone really effective
  • Know how to encourage high levels of participation and keep the discussion on track
  • Know how to make links between ideas and varying viewpoints
  • Know difference between facilitation and chairing a meeting/managing a project
  • Know how to help groups reach decisions they can buy into

Please note that these outcomes are a guide only and the precise outcomes will vary with the delivery method and duration of the session.


Facilitation Skills

is available as

Tailoring our design for you

This outline provides a great flavour of the skills and knowledge your people will benefit from by attending any Speak First training or coaching on this topic – whether standard, tailored or bespoke.

Here’s how Speak First can make the training even more relevant for you and your people:

Tailored Design

Tailored design develops existing content and enhances it with relevant case studies, role-plays and more to make the learning even more effective for your people

Bespoke Design

Working in partnership with you, we develop bespoke solutions that incorporate this, and other topics, to create custom solutions for your organisation’s specific needs

Sample Participant Journey

All our training and coaching can be booked as a one-off course or session where your people will leave with the confidence, tools and skills needed to put their learning into practice Many of our clients work with us to reinforce this learning, while following the 70:20:10 framework, with 1:1 coaching, virtual webinars and learning bites to embed the learning and make it sustainable Here’s a sample of how that journey could look for your people:

Participant needs identified
Line managers briefed on learning programme
Attend face-to-face training course
Workplace activities and line manager coaching
Participate in virtual webinar
Workplace activities and line manager coaching
Individual 1:1 telephone coaching
Follow-up activities and/or action learning

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