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Being able to facilitate discussions and meetings of all kinds is increasingly being seen as a critical skill for managers and other professionals. From problem solving to project reviews to planning meetings, being able to gather the perspectives of different stakeholders and reach an agreed consensus is central to successful team working and decision making. This experiential, practical and engaging course will give participants a solid understanding of the facilitation process. They will discover the importance of focusing on process, clarifying outcomes, maintaining direction, establishing ground rules and managing time. They will learn how to create an environment where people feel comfortable sharing their views, how to be firm and efficient without causing upset and avoid common pitfalls including following their own agenda rather than the group’s. Your people will leave with lots of tools they can use immediately to help teams collaborate more effectively together.

Learning outcomes

By the end of this session, participants will:

  • Understand the role, responsibilities of a facilitator and what makes someone really effective
  • Know how to encourage high levels of participation and keep the discussion on track
  • Know how to make links between ideas and varying viewpoints
  • Understand the difference between facilitation and chairing a meeting/managing a project
  • Know how to help groups reach decisions they can buy into

Please note that these outcomes are a guide only and the precise outcomes will vary with the delivery method and duration of the session.


Facilitation Skills

is available as

Tailoring our design for you

This outline provides a great flavour of the skills and knowledge your people will benefit from by attending any Speak First training or coaching on this topic – whether standard, tailored or bespoke.

Here’s how Speak First can make the training even more relevant for you and your people:

Tailored Design

Tailored design develops existing content and enhances it with relevant case studies, role-plays and more to make the learning even more effective for your people

Bespoke Design

Working in partnership with you, we develop bespoke solutions that incorporate this, and other topics, to create custom solutions for your organisation’s specific needs

Sample Participant Journey

The learning solutions featured on our website can all stand on their own as high-quality and high-impact learning interventions for your team – however, they are at their best when delivered as part of a wider learning programme, helping you achieve your strategic imperatives and your people benefit from much deeper and expansive learning journeys. We work with you as consultants, collaborators and design partners to establish learning outcomes and create the perfect programme - below is an example of what your people’s learning journey might look like.


Overall scope of programme agreed with client
Virtual/face-to-face training session(s)
In-between work: on-the-job assignments
Virtual/face-to-face training session(s)
Facilitated learning group sessions (group coaching)
Virtual/face-to-face training session(s)
Programme closing session – a celebration of success
Continuous learning support, virtual or face-to-face

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We specialise in designing and running our learning solutions for organisations and teams.

For individuals we offer 1:1 coaching sessions.

Please let us know in your message which of our services you are interested in.