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Being able to give feedback – both positive and negative – is an essential skill in business. Equally, being able to receive feedback from others with a positive, action-centred attitude is highly beneficial for both personal and professional growth.
This interactive, practical and engaging course focuses on how to give feedback that’s of benefit to the individual and their ongoing performance and growth. A useful feedback model is shared to help participants ensure they structure their feedback in a way that is useful to the receiver.
Participants will also learn how to receive feedback in a positive and constructive way that supports their own development and recognises the perspective of the person giving feedback, coming from an angle of wanting to help.

Learning objectives

By the end of the virtual session participants will:

  • Recognise the importance of incorporating feedback into everyday conversations
  • Know when and where to deliver feedback to achieve optimum results
  • Be aware of the essential skills needed to deliver great feedback
  • Know how to handle various reactions and responses to feedback
  • Be more effective at receiving feedback
Giving and receiving feedback

Giving and Receiving Feedback

is available as

Tailoring our design for you

This outline provides a great flavour of the skills and knowledge your people will benefit from by attending any Speak First training or coaching on this topic – whether standard, tailored or bespoke.

Here’s how Speak First can make the training even more relevant for you and your people:

Tailored Design

Tailored design develops existing content and enhances it with relevant case studies, role-plays and more to make the learning even more effective for your people

Bespoke Design

Working in partnership with you, we develop bespoke solutions that incorporate this, and other topics, to create custom solutions for your organisation’s specific needs

Sample Participant Journey

All our training and coaching can be booked as a one-off course or session where your people will leave with the confidence, tools and skills needed to put their learning into practice Many of our clients work with us to reinforce this learning, while following the 70:20:10 framework, with 1:1 coaching, virtual webinars and learning bites to embed the learning and make it sustainable Here’s a sample of how that journey could look for your people:

Participant needs identified
Line managers briefed on learning programme
Attend face-to-face training course
Workplace activities and line manager coaching
Participate in virtual webinar
Workplace activities and line manager coaching
Individual 1:1 telephone coaching
Follow-up activities and/or action learning

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