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Change is a complex topic and requires a lot of conceptual thinking about future events. It is a task that requires a lot of cognitive resources.

Change creates uncertainty and fear – messages that our brain interprets as a threat. The result is we react with a fear response (fight or flight) and cannot contribute our best thinking.

Understanding the brain’s organising principle of minimising danger and maximising reward helps us gain a better appreciation of how difficult change can be for individuals.

In this session, participants will have the opportunity to explore the roles they play in change. They will also learn the process of leading and communicating change.

This is a standalone session that can also be taken as part of the programme Manage the New Norm – Your Route to Success.

Learning outcomes

By the end of this session, participants will:

  • Understand why it is important to embrace and adopt change
  • Gain insights and awareness of their roles and responsibilities when leading staff through periods of change
  • Be aware of the SCARF model and relate change dynamics to its effects on the domains of SCARF
  • Understand John Kotter’s 8-step Change Model and the strategies to plan, manage and communicate change effectively

Please note that these outcomes are a guide only and the precise outcomes will vary with the delivery method and duration of the session.


Lead change with the brain in mind

Lead Change with the Brain in Mind

is available as

Tailoring our design for you

This outline provides a great flavour of the skills and knowledge your people will benefit from by attending any Speak First training or coaching on this topic – whether standard, tailored or bespoke.

Here’s how Speak First can make the training even more relevant for you and your people:

Tailored Design

Tailored design develops existing content and enhances it with relevant case studies, role-plays and more to make the learning even more effective for your people

Bespoke Design

Working in partnership with you, we develop bespoke solutions that incorporate this, and other topics, to create custom solutions for your organisation’s specific needs

Sample Participant Journey

The learning solutions featured on our website can all stand on their own as high-quality and high-impact learning interventions for your team – however, they are at their best when delivered as part of a wider learning programme, helping you achieve your strategic imperatives and your people benefit from much deeper and expansive learning journeys. We work with you as consultants, collaborators and design partners to establish learning outcomes and create the perfect programme - below is an example of what your people’s learning journey might look like.


Overall scope of programme agreed with client
Virtual/face-to-face training session(s)
In-between work: on-the-job assignments
Virtual/face-to-face training session(s)
Facilitated learning group sessions (group coaching)
Virtual/face-to-face training session(s)
Programme closing session – a celebration of success
Continuous learning support, virtual or face-to-face

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