Change is a complex topic and requires a lot of conceptual thinking about future events. It is a task that requires a lot of cognitive resources.
Change creates uncertainty and fear – messages that our brain interprets as a threat. The result is we react with a fear response (fight or flight) and cannot contribute our best thinking.
Understanding the brain’s organising principle of minimising danger and maximising reward helps us gain a better appreciation of how difficult change can be for individuals.
In this session, participants will have the opportunity to explore the roles they play in change. They will also learn the process of leading and communicating change.
This is a standalone session that can also be taken as part of the programme Manage the New Norm – Your Route to Success.
Learning objectives
By the end of the session, participants will:
- Understand why it is important to embrace and adopt change
- Gain insights and awareness of their roles and responsibilities when leading staff through periods of change
- Be aware of the SCARF model and relate change dynamics to its effects on the domains of SCARF
- Understand John Kotter’s 8-step Change Model and the strategies to plan, manage and communicate change effectively
