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Managers are responsible for the well-being, productivity, and progression of their team. But what happens when a pandemic hits and they no longer have the daily face-to-face contact that helps them do their job?

The coronavirus (COVID-19) outbreak has turned the way we work on its head, and never has a manager’s role been more difficult, or more important.

The pandemic will also impact the future of work – employees who were forced to work from home because of COVID-19 may continue working remotely after the pandemic ends. Working from home could become a long-term trend. If some do return what challenges will there be?

How to help your managers stay focused when facing the long-term challenges and dealing with uncertainties? What can managers do to motivate their remote staff to stay engaged, productive and positive?

Programme outcomes

By the end of this programme, participants will:

  • Know how to turn overwhelming threats into manageable ones
  • Recognise how to help others see the future in the face of uncertainties and potential threats
  • Have increased confidence in their ability to think strategically and develop strategies to solve problems
  • Understand how to lead their virtual team effectively and manage tough conversations
  • Master strategies to empower their teams through effective delegation
  • Identify ways to enhance virtual team effectiveness and productivity

Please note that these outcomes are a guide only and the precise outcomes will vary with the delivery method and duration of the session.

Programme sessions

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Manage the New Norm - Your Route to Success - Infographic

Manage the new norm - Your route to success

Manage the New Norm – Your Route to Success

is available as

Tailoring our design for you

This outline provides a great flavour of the skills and knowledge your people will benefit from by attending any Speak First training or coaching on this topic – whether standard, tailored or bespoke.

Here’s how Speak First can make the training even more relevant for you and your people:

Tailored Design

Tailored design develops existing content and enhances it with relevant case studies, role-plays and more to make the learning even more effective for your people

Bespoke Design

Working in partnership with you, we develop bespoke solutions that incorporate this, and other topics, to create custom solutions for your organisation’s specific needs

Sample Participant Journey

The learning solutions featured on our website can all stand on their own as high-quality and high-impact learning interventions for your team – however, they are at their best when delivered as part of a wider learning programme, helping you achieve your strategic imperatives and your people benefit from much deeper and expansive learning journeys. We work with you as consultants, collaborators and design partners to establish learning outcomes and create the perfect programme - below is an example of what your people’s learning journey might look like.


Overall scope of programme agreed with client
Virtual/face-to-face training session(s)
In-between work: on-the-job assignments
Virtual/face-to-face training session(s)
Facilitated learning group sessions (group coaching)
Virtual/face-to-face training session(s)
Programme closing session – a celebration of success
Continuous learning support, virtual or face-to-face

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