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Multicultural teams have many advantages nowadays in a fast-paced and highly complex business environment. They can provide a source of experience and innovating thinking to improve the likelihood of business success and enhance the competitive position of an organisation. However, managing multicultural teams can present its own unique set of challenges and obstacles.

The interactive workshop introduces the importance of understanding and embracing cultural differences and their effects on managing multicultural teams. Participants will explore how diversity can be managed within multicultural teams, discovering how culture plays a part in communication – whether it’s differences or similarities between cultures and individuals in a business context.

Participants will also learn how to flex their styles to manage more effectively, and improve the way they relate to multicultural teams to develop a harmonious work environment which upholds trust, respect and collegiality.

Learning outcomes

By the end of this session, participants will:

  • Understand the importance of considering team members’ culture when managing them
  • Identify different cultural values and traditions of various countries
  • Explore their management style and know how to adapt their approach to meet individual needs
  • Understand how to set and communicate expectations clearly to their team members to achieve tasks
  • Recognise how to manage and communicate effectively with people from different cultural backgrounds
  • Know how to build strong and lasting relationships with team members from different cultures

Please note that these outcomes are a guide only and the precise outcomes will vary with the delivery method and duration of the session.

Managing culture clashes

Managing culture clashes

is available as

Tailoring our design for you

This outline provides a great flavour of the skills and knowledge your people will benefit from by attending any Speak First training or coaching on this topic – whether standard, tailored or bespoke.

Here’s how Speak First can make the training even more relevant for you and your people:

Tailored Design

Tailored design develops existing content and enhances it with relevant case studies, role-plays and more to make the learning even more effective for your people

Bespoke Design

Working in partnership with you, we develop bespoke solutions that incorporate this, and other topics, to create custom solutions for your organisation’s specific needs

Sample Participant Journey

The learning solutions featured on our website can all stand on their own as high-quality and high-impact learning interventions for your team – however, they are at their best when delivered as part of a wider learning programme, helping you achieve your strategic imperatives and your people benefit from much deeper and expansive learning journeys. We work with you as consultants, collaborators and design partners to establish learning outcomes and create the perfect programme - below is an example of what your people’s learning journey might look like.


Overall scope of programme agreed with client
Virtual/face-to-face training session(s)
In-between work: on-the-job assignments
Virtual/face-to-face training session(s)
Facilitated learning group sessions (group coaching)
Virtual/face-to-face training session(s)
Programme closing session – a celebration of success
Continuous learning support, virtual or face-to-face

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