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Stress is inevitable nowadays. Staff at all levels are often expected to do more with less – resulting in constant pressure and relentless deadlines. Some people survive and thrive in this environment of continuous improvement and perpetual change – but others struggle with the demands placed upon them.

This session will help managers to develop the mindset and skillset and adapt their approach immediately to feel more calm and in control at work. They will learn the secrets to becoming more resilient and mentally tough. They will also develop an understanding of the importance of having a ‘can-do’ attitude and the value of being proactive and positive in dealing with different challenges they face at work.

This is a standalone session that can also be taken as part of the programme Manage the New Norm – Your Route to Success.

Learning objectives

By the end of the session, participants will:

  • Understand the causes and symptoms of stress
  • Recognise the difference between healthy and unhealthy stress
  • Know the importance of developing a positive mindset to manage stress
  • Identify the characteristics of people who are resilient and mentally tough
  • Master the techniques of developing emotional resilience and mental toughness
Mental Toughness and Emotional Resilience

Mental Toughness and Emotional Resilience

is available as

Tailoring our design for you

This outline provides a great flavour of the skills and knowledge your people will benefit from by attending any Speak First training or coaching on this topic – whether standard, tailored or bespoke.

Here’s how Speak First can make the training even more relevant for you and your people:

Tailored Design

Tailored design develops existing content and enhances it with relevant case studies, role-plays and more to make the learning even more effective for your people

Bespoke Design

Working in partnership with you, we develop bespoke solutions that incorporate this, and other topics, to create custom solutions for your organisation’s specific needs

Sample Participant Journey

All our training and coaching can be booked as a one-off course or session where your people will leave with the confidence, tools and skills needed to put their learning into practice Many of our clients work with us to reinforce this learning, while following the 70:20:10 framework, with 1:1 coaching, virtual webinars and learning bites to embed the learning and make it sustainable Here’s a sample of how that journey could look for your people:

Participant needs identified
Line managers briefed on learning programme
Attend face-to-face training course
Workplace activities and line manager coaching
Participate in virtual webinar
Workplace activities and line manager coaching
Individual 1:1 telephone coaching
Follow-up activities and/or action learning

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