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Wouldn’t it be good if your organisation’s leaders could foretell the future and create strategies that ensure the company stays profitable? No one can do that, and no amount of training can teach you to predict the future. We can collect and analyse data, conduct surveys, and evaluate options, but we never know if our chosen options will produce the results we want.

Every day we must live with uncertainty. Ambiguity is a fact of life, ranging in seriousness from a simple decision over where to get lunch, all the way up to big business decisions.

In this workshop, participants will learn how to work with ambiguity, and how to make decisions effectively. Using the full range of learning approaches – including facilitated discussions, group exercises and scenarios, participants will discover how to reduce ambiguity and leave more confident in managing it.

Learning outcomes

By the end of this session, participants will:

  • Be able to recognise ambiguity and identify the causes of ambiguous situations
  • Be aware of the types of questions they need to ask to understand the bigger picture
  • Learn to combine seemingly contradictory ideas
  • Know how to choose the decision-making strategy that best fits the situation
  • Have a toolkit for dealing with, and minimising, ambiguity

Please note that these outcomes are a guide only and the precise outcomes will vary with the delivery method and duration of the session.

Navigating ambiguity

Navigating ambiguity

is available as

Tailoring our design for you

This outline provides a great flavour of the skills and knowledge your people will benefit from by attending any Speak First training or coaching on this topic – whether standard, tailored or bespoke.

Here’s how Speak First can make the training even more relevant for you and your people:

Tailored Design

Tailored design develops existing content and enhances it with relevant case studies, role-plays and more to make the learning even more effective for your people

Bespoke Design

Working in partnership with you, we develop bespoke solutions that incorporate this, and other topics, to create custom solutions for your organisation’s specific needs

Sample Participant Journey

The learning solutions featured on our website can all stand on their own as high-quality and high-impact learning interventions for your team – however, they are at their best when delivered as part of a wider learning programme, helping you achieve your strategic imperatives and your people benefit from much deeper and expansive learning journeys. We work with you as consultants, collaborators and design partners to establish learning outcomes and create the perfect programme - below is an example of what your people’s learning journey might look like.


Overall scope of programme agreed with client
Virtual/face-to-face training session(s)
In-between work: on-the-job assignments
Virtual/face-to-face training session(s)
Facilitated learning group sessions (group coaching)
Virtual/face-to-face training session(s)
Programme closing session – a celebration of success
Continuous learning support, virtual or face-to-face

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