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Wouldn’t it be good if your organisation’s leaders could foretell the future and create strategies that ensure the company stays profitable? No one can do that, and no amount of training can teach you to predict the future. We can collect and analyse data, conduct surveys, and evaluate options, but we never know if our chosen options will produce the results we want.

Every day we must live with uncertainty. Ambiguity is a fact of life, ranging in seriousness from a simple decision over where to get lunch, all the way up to big business decisions.

In this workshop, participants will learn how to work with ambiguity, and how to make decisions effectively. Using the full range of learning approaches – including facilitated discussions, group exercises and scenarios, participants will discover how to reduce ambiguity and leave more confident in managing it.

Learning objectives

By the end of the session participants will:

  • Be able to recognise ambiguity and identify the causes of ambiguous situations
  • Be aware of the types of questions they need to ask to understand the bigger picture
  • Learn to combine seemingly contradictory ideas
  • Know how to choose the decision-making strategy that best fits the situation
  • Have a toolkit for dealing with, and minimising, ambiguity
Navigating ambiguity

Navigating ambiguity

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Tailoring our design for you

This outline provides a great flavour of the skills and knowledge your people will benefit from by attending any Speak First training or coaching on this topic – whether standard, tailored or bespoke.

Here’s how Speak First can make the training even more relevant for you and your people:

Tailored Design

Tailored design develops existing content and enhances it with relevant case studies, role-plays and more to make the learning even more effective for your people

Bespoke Design

Working in partnership with you, we develop bespoke solutions that incorporate this, and other topics, to create custom solutions for your organisation’s specific needs

Sample Participant Journey

All our training and coaching can be booked as a one-off course or session where your people will leave with the confidence, tools and skills needed to put their learning into practice Many of our clients work with us to reinforce this learning, while following the 70:20:10 framework, with 1:1 coaching, virtual webinars and learning bites to embed the learning and make it sustainable Here’s a sample of how that journey could look for your people:

Participant needs identified
Line managers briefed on learning programme
Attend face-to-face training course
Workplace activities and line manager coaching
Participate in virtual webinar
Workplace activities and line manager coaching
Individual 1:1 telephone coaching
Follow-up activities and/or action learning

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