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This practical workshop will enable participants to build on their existing negotiation skills and give them additional techniques they can use immediately to get others to say ‘yes’ more often – whether they’re looking to win more business, agree terms and conditions or resolve a dispute.

Using the full range of learning inventions, from facilitated discussion to pairs/small group work – and lots of ‘real-play’ scenarios – the workshop will enable participants to put the psychology of negotiation into practice, so they get more of what they want more.

They will discover how to prepare effectively, how to take a strategic approach, how to sell their ideas more powerfully, what tradeables are and how to use them, and how to bargain successfully, even in difficult situations, while preserving and developing relationships. They will also be able to develop their non-verbal intelligence – learning how to read the ‘tells’ of the other party and manage their own body language skills and vocal power for maximum impact.

Participants will leave with improved knowledge, greater confidence and enhanced skills that will enable them to be more successful in the many negotiation situations they encounter.

Learning objectives

By the end of the session participants will:

  • Have practical techniques and strategies for negotiating effectively
  • Understand the value of seeking a ‘win-win’ outcome whenever possible
  • Appreciate the value of asking questions to understand the other party
  • Understand the ZOPA model (Zone of Possible Agreement) and how to use it
  • Know how to bargain and trade effectively – and not just ‘split the difference’

Negotiation Skills

is available as

Tailoring our design for you

This outline provides a great flavour of the skills and knowledge your people will benefit from by attending any Speak First training or coaching on this topic – whether standard, tailored or bespoke.

Here’s how Speak First can make the training even more relevant for you and your people:

Tailored Design

Tailored design develops existing content and enhances it with relevant case studies, role-plays and more to make the learning even more effective for your people

Bespoke Design

Working in partnership with you, we develop bespoke solutions that incorporate this, and other topics, to create custom solutions for your organisation’s specific needs

Sample Participant Journey

All our training and coaching can be booked as a one-off course or session where your people will leave with the confidence, tools and skills needed to put their learning into practice Many of our clients work with us to reinforce this learning, while following the 70:20:10 framework, with 1:1 coaching, virtual webinars and learning bites to embed the learning and make it sustainable Here’s a sample of how that journey could look for your people:

Participant needs identified
Line managers briefed on learning programme
Attend face-to-face training course
Workplace activities and line manager coaching
Participate in virtual webinar
Workplace activities and line manager coaching
Individual 1:1 telephone coaching
Follow-up activities and/or action learning

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