Speak-First logo

This practical workshop will enable participants to build on their existing negotiation skills and give them additional techniques they can use immediately to get others to say ‘yes’ more often – whether they’re looking to win more business, agree terms and conditions or resolve a dispute.

Using the full range of learning inventions, from facilitated discussion to pairs/small group work – and lots of ‘real-play’ scenarios – the workshop will enable participants to put the psychology of negotiation into practice, so they get more of what they want more.

They will discover how to prepare effectively, how to take a strategic approach, how to sell their ideas more powerfully, what tradeables are and how to use them, and how to bargain successfully, even in difficult situations, while preserving and developing relationships. They will also be able to develop their non-verbal intelligence – learning how to read the ‘tells’ of the other party and manage their own body language skills and vocal power for maximum impact.

Participants will leave with improved knowledge, greater confidence and enhanced skills that will enable them to be more successful in the many negotiation situations they encounter.

Learning outcomes

By the end of this session, participants will:

  • Have practical techniques and strategies for negotiating effectively
  • Understand the value of seeking a ‘win-win’ outcome whenever possible
  • Appreciate the value of asking questions to understand the other party
  • Understand the ZOPA model (Zone of Possible Agreement) and how to use it
  • Know how to bargain and trade effectively – and not just ‘split the difference’

Please note that these outcomes are a guide only and the precise outcomes will vary with the delivery method and duration of the session.

Negotiation skills

Negotiation Skills

is available as

Tailoring our design for you

This outline provides a great flavour of the skills and knowledge your people will benefit from by attending any Speak First training or coaching on this topic – whether standard, tailored or bespoke.

Here’s how Speak First can make the training even more relevant for you and your people:

Tailored Design

Tailored design develops existing content and enhances it with relevant case studies, role-plays and more to make the learning even more effective for your people

Bespoke Design

Working in partnership with you, we develop bespoke solutions that incorporate this, and other topics, to create custom solutions for your organisation’s specific needs

Sample Participant Journey

The learning solutions featured on our website can all stand on their own as high-quality and high-impact learning interventions for your team – however, they are at their best when delivered as part of a wider learning programme, helping you achieve your strategic imperatives and your people benefit from much deeper and expansive learning journeys. We work with you as consultants, collaborators and design partners to establish learning outcomes and create the perfect programme - below is an example of what your people’s learning journey might look like.


Overall scope of programme agreed with client
Virtual/face-to-face training session(s)
In-between work: on-the-job assignments
Virtual/face-to-face training session(s)
Facilitated learning group sessions (group coaching)
Virtual/face-to-face training session(s)
Programme closing session – a celebration of success
Continuous learning support, virtual or face-to-face

What our clients are saying

About Negotiation Skills

Request more information

about this course

We specialise in designing and running our learning solutions for organisations and teams.

For individuals we offer 1:1 coaching sessions.

Please let us know in your message which of our services you are interested in.