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Being able to solve problems and make the right decision – even in agile, ambiguous situations when you don’t have all the information – is critical to success in business, especially for managers.
This virtual session will give participants the knowledge and skills to make decisions effectively and solve problems successfully.

They will learn the importance of identifying problems and making the right decisions using the TDODAR (Time, Diagnosis, Options, Decide, Act/Assign and Review) Decision model which helps them to solve problems and consider their options under pressure.

This is a standalone session that can also be taken as part of the programme Manage the New Norm – Your Route to Success.

Learning outcomes

By the end of this session, participants will:

  • Be able to apply the TDODAR model to solve problems and make effective decisions in stressful, time-pressured situations
  • Understand the importance of being clear and certain about the amount of time they have to make decision
  • Recognise how to use the 5 Whys and cause and effect analysis to evaluate a problem
  • Know how to list and consider different options to solve a problem and make a decision
  • Identify ways to break decisions into action tasks and allocate them to people who are most qualified to do them

Please note that these outcomes are a guide only and the precise outcomes will vary with the delivery method and duration of the session.

Problems to solutions under pressure

Problems to Solutions Under Pressure

is available as

Tailoring our design for you

This outline provides a great flavour of the skills and knowledge your people will benefit from by attending any Speak First training or coaching on this topic – whether standard, tailored or bespoke.

Here’s how Speak First can make the training even more relevant for you and your people:

Tailored Design

Tailored design develops existing content and enhances it with relevant case studies, role-plays and more to make the learning even more effective for your people

Bespoke Design

Working in partnership with you, we develop bespoke solutions that incorporate this, and other topics, to create custom solutions for your organisation’s specific needs

Sample Participant Journey

The learning solutions featured on our website can all stand on their own as high-quality and high-impact learning interventions for your team – however, they are at their best when delivered as part of a wider learning programme, helping you achieve your strategic imperatives and your people benefit from much deeper and expansive learning journeys. We work with you as consultants, collaborators and design partners to establish learning outcomes and create the perfect programme - below is an example of what your people’s learning journey might look like.


Overall scope of programme agreed with client
Virtual/face-to-face training session(s)
In-between work: on-the-job assignments
Virtual/face-to-face training session(s)
Facilitated learning group sessions (group coaching)
Virtual/face-to-face training session(s)
Programme closing session – a celebration of success
Continuous learning support, virtual or face-to-face

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