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Being able to solve problems and make the right decision – even in agile, ambiguous situations when you don’t have all the information – is critical to success in business, especially for managers.
This virtual session will give participants the knowledge and skills to make decisions effectively and solve problems successfully.

They will learn the importance of identifying problems and making the right decisions using the TDODAR (Time, Diagnosis, Options, Decide, Act/Assign and Review) Decision model which helps them to solve problems and consider their options under pressure.

This is a standalone session that can also be taken as part of the programme Manage the New Norm – Your Route to Success.

Learning objectives

By the end of the session, participants will:

  • Be able to apply the TDODAR model to solve problems and make effective decisions in stressful, time-pressured situations
  • Understand the importance of being clear and certain about the amount of time they have to make decision
  • Recognise how to use the 5 Whys and cause and effect analysis to evaluate a problem
  • Know how to list and consider different options to solve a problem and make a decision
  • Identify ways to break decisions into action tasks and allocate them to people who are most qualified to do them
Problems to Solutions Under Pressure

Problems to Solutions Under Pressure

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Tailoring our design for you

This outline provides a great flavour of the skills and knowledge your people will benefit from by attending any Speak First training or coaching on this topic – whether standard, tailored or bespoke.

Here’s how Speak First can make the training even more relevant for you and your people:

Tailored Design

Tailored design develops existing content and enhances it with relevant case studies, role-plays and more to make the learning even more effective for your people

Bespoke Design

Working in partnership with you, we develop bespoke solutions that incorporate this, and other topics, to create custom solutions for your organisation’s specific needs

Sample Participant Journey

All our training and coaching can be booked as a one-off course or session where your people will leave with the confidence, tools and skills needed to put their learning into practice Many of our clients work with us to reinforce this learning, while following the 70:20:10 framework, with 1:1 coaching, virtual webinars and learning bites to embed the learning and make it sustainable Here’s a sample of how that journey could look for your people:

Participant needs identified
Line managers briefed on learning programme
Attend face-to-face training course
Workplace activities and line manager coaching
Participate in virtual webinar
Workplace activities and line manager coaching
Individual 1:1 telephone coaching
Follow-up activities and/or action learning

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