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Whether it’s a formal project or an informal situation where you need to gain buy-in and commitment, stakeholder management is critical to success. Other people are central to you achieving your goals and they can either support your initiatives or block your progress. Being able to communicate effectively and manage stakeholder relationships at all levels is an essential business skill.

This interactive and engaging workshop goes beyond the basics of stakeholder management, providing valuable insights and practical techniques that participants can put into use immediately and with great effect. Participants will learn why it’s important to identify, create relationships with and manage stakeholders, as well as the problems that can arise when expectations are not managed effectively. They’ll learn methods for recognising and managing relationships, including how to adapt their communication style, acquiring valuable techniques for influencing and challenging stakeholders effectively.

Participants will leave with detailed action plans to ensure that learning is transferable and sustainable, and that strategies they learn on the course are fully implemented in the workplace.

Learning objectives

By the end of the session participants will:

  • Know why managing stakeholders is critical to success in a range of situations
  • Learn how to adapt their communication style and approach to influence different types
  • How to build effective relationships with stakeholders
  • Manage expectations when dealing with multiple stakeholders and divergent interests
  • Know the importance of influence and persuasion in getting things done
  • Understand how to deal with difficult situations and stakeholders
  • Developed greater confidence to handle push back from stakeholders
Stakeholders are the project

Stakeholders are the project

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Tailoring our design for you

This outline provides a great flavour of the skills and knowledge your people will benefit from by attending any Speak First training or coaching on this topic – whether standard, tailored or bespoke.

Here’s how Speak First can make the training even more relevant for you and your people:

Tailored Design

Tailored design develops existing content and enhances it with relevant case studies, role-plays and more to make the learning even more effective for your people

Bespoke Design

Working in partnership with you, we develop bespoke solutions that incorporate this, and other topics, to create custom solutions for your organisation’s specific needs

Sample Participant Journey

All our training and coaching can be booked as a one-off course or session where your people will leave with the confidence, tools and skills needed to put their learning into practice Many of our clients work with us to reinforce this learning, while following the 70:20:10 framework, with 1:1 coaching, virtual webinars and learning bites to embed the learning and make it sustainable Here’s a sample of how that journey could look for your people:

Participant needs identified
Line managers briefed on learning programme
Attend face-to-face training course
Workplace activities and line manager coaching
Participate in virtual webinar
Workplace activities and line manager coaching
Individual 1:1 telephone coaching
Follow-up activities and/or action learning

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