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No matter how well you’re able to prioritise your workload, there will be times when there are simply too many competing demands. When the going gets tough, you need different strategies and mental toughness to get through.
This highly practical, interactive and engaging programme will give participants the mindset, skillset and toolset they need to manage even the most challenging situations. They will discover how to develop resilience that allows them to bounce back more easily and quickly when faced with too much to do, continuous change and challenging situations.
Using the full range of learning approaches – including facilitated discussion, demonstrations of techniques, relevant case studies, and many activities – this course is packed full of practical techniques. Participants will leave with increased confidence in their ability to handle their workload effectively.

Learning objectives

By the end of the virtual session participants will:

  • Know how to get things done when things get tough and there’s too much to do
  • Know how to develop resilience and push through to complete tasks, while managing burn out
  • Be better able to deal with difficult behaviour from stakeholders and deliver bad news effectively
  • Have developed techniques to effectively adapt to constant change in the business
When the going gets tough

When the Going Gets Tough

is available as

Tailoring our design for you

This outline provides a great flavour of the skills and knowledge your people will benefit from by attending any Speak First training or coaching on this topic – whether standard, tailored or bespoke.

Here’s how Speak First can make the training even more relevant for you and your people:

Tailored Design

Tailored design develops existing content and enhances it with relevant case studies, role-plays and more to make the learning even more effective for your people

Bespoke Design

Working in partnership with you, we develop bespoke solutions that incorporate this, and other topics, to create custom solutions for your organisation’s specific needs

Sample Participant Journey

All our training and coaching can be booked as a one-off course or session where your people will leave with the confidence, tools and skills needed to put their learning into practice Many of our clients work with us to reinforce this learning, while following the 70:20:10 framework, with 1:1 coaching, virtual webinars and learning bites to embed the learning and make it sustainable Here’s a sample of how that journey could look for your people:

Participant needs identified
Line managers briefed on learning programme
Attend face-to-face training course
Workplace activities and line manager coaching
Participate in virtual webinar
Workplace activities and line manager coaching
Individual 1:1 telephone coaching
Follow-up activities and/or action learning

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